Reporting Problems

Please let us know about issues such as leaks, broken hydrants, water main breaks, severe drops in pressure, and your concerns and questions.

Water & Sewer Customer Service

Monday through Friday
8:30 am to 5 pm
Phone: 919-542-4621

After-Hour Emergencies

After-Hours, Weekend, and Holiday

Phone: 919-548-3797
After-hours calls may be subject to a $55 fee.