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Four Point Approach
The following is text from the North Carolina Main Street Center. It provides a concise description of the Four Point Approach with specific items typically covered by each of the four points.
The Main Street or Four Point Approach features organization, promotion, design and economic restructuring. It is under these umbrella issues that all downtown concerns can be addressed. Organization is the vehicle by which people come together to identify areas of common interest and decide strategies for moving forward. Promotion involves defining an image for the downtown and marketing that to people within and beyond the community. Design represents the physical image as well as the manner in which downtown functions, both publicly and privately. Economic restructuring is the acknowledgment that the market for downtown has changed and we need to understand the forces of change and what that means for future development.
Organization establishes consensus and cooperation by building partnerships among the various groups that have a stake in the commercial district. By getting everyone working toward the same goal, your Main Street program can provide effective, ongoing management and advocacy for the downtown or neighborhood business district.
Through volunteer recruitment and collaboration with partners representing a broad cross section of the community, your program can incorporate a wide range of perspectives into its efforts. A governing board of directors and standing committees make up the fundamental organizational structure of volunteer-driven revitalization programs. Volunteers are coordinated and supported by a paid program director. This structure not only divides the workload and clearly delineates responsibilities but also builds consensus and cooperation among the various stakeholders.
Areas of Focus
There are three basic areas of focus for Organization:
- Planning for Downtown's Success
- Budget
- Economic Drivers
- Identifying Stakeholders
- Mission
- Plan of Work
- Vision
- Managing the Main Street Program
- Financial Management and Development
- Organizational Structure and Partnerships
- Staff and Volunteer Management and Development
- Promoting the Program - Telling the Story
- Annual Meetings
- Aurally o Using a Mix of Tools
- Numerically
- Press Releases
- Speakers Bureau, etc.
- Visually
Promotion takes many forms, but the goal is to create a positive image that will rekindle community pride and improve consumer and investor confidence in your commercial district. Advertising, retail promotions, special events and marketing campaigns help sell the image and promise of Main Street to the community and surrounding region.
Promotion communicates your commercial district's unique characteristics, business establishments and activities to shoppers, investors, potential business and property owners and visitors.
Primary Areas of Work
There are three primary areas of work for Promotion:
- Image Building Campaigns
- Create a Brand
- Logos/Taglines/Slogans
- Wayfinding, Websites, etc.
- Communicate the Brand
- Create Collateral Materials (T-shirts, Shopping Bags, etc.)
- Develop Image Advertising (Newspaper, Radio, Television, Magazines, Social Media, etc.)
- Plan Image Building Events (Ribbon Cuttings, Annual Meetings, clean-up Days, etc.)
- Produce Media Kits (Press Releases, Before and After Photographs, Annual Reports, etc.)
- Create a Brand
- Retail Promotion
- Cooperative Promotion - Cluster and promote stores in the same category to grow downtown as a destination.
- Business Directory / Rack Cards / Downtown Passports, etc.
- Cross Promotion - Groups businesses with complementary goods into one retail event or into coordinated displays.
- Coupon /Discount Cards, etc.
- Niche Promotion - Focuses attention not on the product mix, but on the specific consumer group targeted through specially distributed flyers, coupons, posters, and/or media ads. (Students, Seniors, Neighbors, etc.)
- Cooperative Promotion - Cluster and promote stores in the same category to grow downtown as a destination.
- Special Event Development
- Community Heritage Events
- These events enhance the unique cultures of the community, such as music, foods, dance, art, indigenous animals, etc.
- Special Holiday Events
- Holiday celebrations could be a national, state, or local holiday or celebration - traditional (winter holidays, Easter, etc.) and non-traditional (National Preservation Month, Ice-Cream day, etc.) holidays.
- Social Events
- Social events create reasons for the community or the region to come downtown and be together. (Concerts, Farmers Markets, Car Shows, etc.)
- Community Heritage Events
Design means getting Main Street into top physical shape and creating a safe, inviting environment for shoppers, workers and visitors. It takes advantage of the visual opportunities inherent in a commercial district by directing attention to all of its physical elements:
- Landscaping
- Merchandising
- Parking areas
- Promotional materials
- Public and private buildings
- Public art
- Public spaces
- Storefronts, signs
- Street furniture
- Window displays
An appealing atmosphere, created through attention to all of these visual elements, conveys a positive message about the commercial district and what it has to offer. Design activities also include instilling good maintenance practices in the commercial district, enhancing the district's physical appearance through the rehabilitation of historic buildings, encouraging appropriate new construction, developing sensitive design management systems, educating business and property owners about design quality and long-term planning.
Areas of Focus
There are five basic areas of focus for Design:
- Buildings
- Rehabilitation
- Repair
- Restoration
- Displays
- Merchandising Displays
- Window Displays
- Streetscapes
- Consultant
- Guidance through RFP Process
- Lighting
- Streetscape Furnishings
- Types of Trees
- Ways of Funding
- Signage
- Banners
- Business Signage
- Gateways
- Kiosks
- Street signs
- Wayfinding
- Public Spaces
- Parking Facilities
- Pocket Parks
- Public Right-of-Way
- Special Event Sites
- Square/Center of Town
Economic restructuring strengthens your community's existing economic assets while diversifying its economic base. This is accomplished by retaining and expanding successful businesses to provide a balanced commercial mix, sharpening the competitiveness and merchandising skills of business owners and attracting new businesses that the market can support. Converting unused or underused commercial space into economically productive property also helps boost the profitability of the district. The goal is to build a commercial district that responds to the needs of today's consumers.
Areas of Work
There are five basic areas of work for Economic Restructuring:
- Understanding Current Economic Conditions
- Baseline Data Development and Management
- Business Inventory, Building Inventory
- Demographic Profile
- Downtown Business and User Surveys
- Market Analysis
- Number of Employees, Residents
- Parking Database
- Tax Values
- Strengthening Existing Businesses
- Communicate Market Opportunities
- Comprehensive Promotion Plan through Promotion
- Educate Existing Businesses
- Host Business Improvement Seminars
- Identify Business Resources
- Improving the Physical Environment through Design
- Offer One-On-One Business Assistance
- Finding New Economic Uses
- Codes and Ordinances
- Mixed Use Development
- Developing Financial Incentives and Capital for Building Rehabilitations and Business Development
- Grants
- Loans
- Tax Credits
- Monitoring the Economic Performance of Downtown
- Telling the Story through Organization
- Tracking Baseline Data Annually
- Tracking Statistics (facade improvements, building rehabs, jobs, businesses, investment)